India, July 20: Sajal Kumar Basu, a civil engineer has introduced a ‘Life Link‘ app for emergency services after one of his neighbours lost his life for not getting treatment on time.
A resident of Howrah said “One night I got a call from my neighbour that the neighbour is very sick and wanted my help. The neighbour wanted my car. But, I could not take out the car as there was some kind of road construction going on in that particular area. Those then called for an ambulance and waited for over 1.5 hours but it did not show up. Finally, they took the patient in a rickshaw. The guy died in front of a hospital. Just because he did not get an ambulance fast enough he lost his life.”
This incident hurt Basu and he plans to introduce an app through which people can connect and get medical services in minimum time.
“The next morning when I got to know about this, an idea struck me. I thought something should be done to regularize this, to get information about ambulances in any area. I made up my mind to create an app just like others related to taxi services. I contacted a developer. It took around two years to develop this app. This app has three basic facilities. One is for the ambulance, another is blood and the third is a one-point panic button,” Basu said.
The app, ‘Life Link‘ has already been made available on the Google play store and several ambulance operators have registered themselves. People have to download the app on their mobile phones and find multiple options. There will be an option where the ambulances would be dedicated to patients with infectious diseases.
“So far I have spent 10 Lakhs. It is my individual capacity. I am a serving soldier. I am a professional civil engineer. Till now the response is good. It is appreciated all over India because it is a very unique idea. I have never seen anything like this related to the ambulance database. It is available in India. Ambulance services are a much-unorganized sector. Operators charge a huge amount in distress because patients don’t have a lot of databases or contacts or addresses of the ambulance operator. When there is an emergency, patients have very few numbers for an ambulance, and whatever charge they ask for the patients instantly agree. This is a loss for both sides, for the ambulance operator side and the people in the society who are sick,” Sajal added.
Life Link is a unique app where people get detailed information about various types of ambulances, their locations, therefore, giving a platform to people to book ambulances based on their personal needs.
“Recently I got feedback that a patient in West Bengal was in a very remote location. I believe a lady was very serious and was supposed to be taken to the hospital but did not get an ambulance. So my friend checked the Life Link app and found out that 4-5 ambulance services are available. Through those ambulance services, the patient was taken to the hospital, and then he thanked me saying “Thanks Sajal, because of this new app one lady in distress could be saved,” Sajal shares the details.
Right now the app is available for Android users but in the upcoming days, IOS users can also enjoy the benefit of the same.
Sajal Kumar shares his future plan, “Future planning, in my opinion, is an android app and more than 90% of people use android mobile. It is an android mobile and not IOS. It is a very essential emergency service I believe more than 50% of Indians have in this app, basically city areas. I hope I can maintain this and let’s see. Right now it has only started.”
Apart from the ambulance service, there are facilities like donation and receiving blood and SOS telephone facilities.
“My one humble request to all the ambulance operators PAN India to register to this app. Your business will grow. Presently, it might be the case that your number is available to 100-200 people. Once you are registered in this app instead of a hundred people lakhs of people will come to know you. Your business will grow,” the Bengal civil engineer further added.
The app is free for users and doesn’t need to pay a single penny for registration.
“There is no payment required in this app. You don’t have to pay any sum of money to anyone. Earlier how you used to negotiate with the customer you can negotiate now also. It will increase your business. At the same time, the user, a common person like me, and all others will get the service from your ambulance. Your business will grow and the user will get a proper service. Please register yourself it is my humble request,” Basu added.
Basu also requests all to register in this app to get in hand information about getting ambulance in need, getting blood in need, and SOS panic button in their tip of hand absolutely free of any service charge to the app.
This initiative will help the needy to get the urgent service of the ambulance and may save the life of the individual.